How GenAI is Redefining HR Strategy – with Yuan Hou

In this episode of AIBiz, co-host Sana sits down with Yuan Hou, a data scientist turned startup leader, to explore the evolving role of Generative AI in Human Resources. From resume screening to performance reviews, Yuan breaks down where AI adds value—and where it still falls short. He addresses overhyped use cases, real-world implementation challenges, ethical concerns, and how startups and corporations differ in their approach to AI in HR. This conversation is packed with critical insights for HR leaders, tech founders, and anyone navigating the future of work.

About the Guest:
Yuan Hou is a former leader at HubSpot and Comcast, and now drives innovation at Included.ai. With a deep background in people analytics and data science, Yuan focuses on making HR decisions smarter and more scalable through AI. His work bridges technical expertise and practical HR strategy, helping teams decode complex data and unlock real business impact.

Key Takeaways:

• Overhyped AI Use Case: AI-led recruiting is not yet ready to replace human intuition due to unpredictable edge cases.

• What Works: GenAI shines in summarizing performance reviews and interview transcripts, improving clarity and reducing HR workload.

• Blind Spot in HR: Text-based outputs like exit interviews and performance notes are untapped goldmines for GenAI insights.

• Startups vs Corporates: Startups adopt AI faster due to role fluidity, while corporates lean on specialization.

• Ethics & Bias: The current human-led system is already biased—AI, when governed well, can make performance assessments more consistent and less subjective.

Connect with Yuan Hou:
Find Yuan on LinkedIn: https://www.linkedin.com/in/yuan-hou-phd-mba-he-him-54197514/ 
Learn more and book a demo at: www.included.ai

 

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